Gary was extremely helpful nothing was too much trouble. He kept me informed through the whole process and made the change of vehicle incredibly easy

Sales team where very helpful and made sure they got the best car and deal for our allowance, great service.

The experience was good. Picked up a car to test drive while our car was having an mot.

Car was there very clean and had a big reveal

Great comms. Good job.

Excellent staff, very professional service

Good customer service, Listened to what I wanted

Stratstone Tyneside provided exceptional service. The Sales team were very accommodating and helpful processing the sale. The Service team were brilliant, they prepared and fitted the additional accessories/gadgets to my Mini that I requested.

As above - staff knowledgeable and helpful.

No problems

I was kept informed at all times throughout the day on progress with my wife's car.

Booking team very accommodating regarding date and collection time

I've had my car for 12 months and there are problems with the gear box, the wheel alignment, the break discs, the petrol cap has been replaced, it has had an entire new door. This is an additional cost to let me know there are more problems.

I loved how the Mini Centre are not commission based. The process felt more relaxed and I was not pressured into taking out any products that I did not want.

Excellent sales staff from the start of the process right through to the weeks after the hand over.

Door to door service, keeping you informed throughout the process. Good advice.

Mini stratstone are brilliant and have great customer service. Gary always makes time to help and answer any query and is very knowledgeable

I asked the service people to ensure that both horn speakers worked and ended up with a new steering wheel but still only 1 horn working.

3 year srvice plan purchased from new. One service to date. Informed oil service due 12 months time at a cost. Not told this at time of purchase even when informing of low yearly mileage.

Quick easy to book and service done on tome

Everything requested done, cleaned car and on time.

Couldn't fault anything. Friendly and efficient

Quick and efficient

No issues with the service

Very good salesteam and staff

Good selection of used cars, well displayed. Very helpful staff and good support.

Mini staff made getting my new car a flawless experience.

Liked the video

5 Star service

I have received prompt polite service as i have done on previous occasions.

No issues at all . All went very smoothly

Gary was great, friendly and approachable. At no point did I feel pressured and I felt he genuinely wanted to make sure the whole process was pressure free and clear. The other staff were all equally as good at their job

The overall experience was great and I would recommend it to anyone. It was stress free and meant I was excited about getting my car and not worried about anything

Kept informed Easy to make appointment for service.

We were initially told the car would be delivered in August. Then 1st September to get the new number plate. This was confirmed on 25th August. Then during the following week we were told the 4th September. A boot tray ordered July delivered 10th Sep

Staff at Stratstone Silverlink really helpful.A big thank you to salesman Gary .This is the third car I've bought from Stratstone and Gary has been great every time.Helps with all your questions about getting your car.

Was kept up to date via text message of the production of my vehicle from start to finish which made the process more exciting.

Gary was great. He really looked after us.

Lucy Hunter was very professional and friendly

Happy with the new car but felt that I was hassled about not getting the Mini I currently owned MOT'd. I was phones three times and each time I explained I was changing the car on the day it was meant to be carried out.

Very satisfied very professional spot on with there work that needed done

Recent visit regarding a tyre was sorted out there and then

Fantastic service and friendly staff courtesy car immaculate and there went promise,

Everything completed in timescale advised.

Efficient and friendly

Courteous and accurate as to time

Very helpful

Kept well informed by the sales staff

Easy to deal with, prompt efficient service.

Easy to arrange and completed before time. Thanks to Chelsea for excellent service.