COVID restrictions prevent me awarding a 5 star
As always, very friendly and professional service and really appreciated Gary going the extra mile (literally!) by personally delivering my new car and driving my part ex away.
great service from everyone
From start to finish and in every aspect of my purchase Gary Stewart has been positive, professional and helpful. Couldn't fault the service.
Fantastic communication throughout
Could not fault the service. I had a small fault with my new mini and following a call it was booked in for the next day. Really lovely girl on the phone, dropping off and picking up service was easy and reassuring that all covid risks were covered.
Very helpful and friendly staff on the phones, the person who collected the car and mechanic who sent the service video
Staff were very helpful, easy to follow the covid restrictions that are in place.
Always a pleaser doing business with mini personnel
Always kept up to date re purchase and delivery.
Gary is excellent every step of the way - makes you feel at ease and nothing is too much trouble for him
couldn't have been easier to buy
Regular updates and personal service and contact including videos of my car and instruction videos for pick up
Gary Stewart at Stratstone was very knowledgeable about my new mini and very professional throughout the experience. He answered my many questions quickly and thoroughly and was a pleasure to deal with.
They were very helpful and professional
I was updated regularly on the delivery date and processes surrounding purchase. Collection was arranged to suit me.
All queries answered promptly. Staff very helpful. Professional service.
carefully managed given the pandemic circumstances. E systems - continue to do this please
A well run efficient experience.
See comments above
I was very happy with the service provided. I think the feed back film is a nice touch to talk through the elements covered throughout.
Gary knew it was a big decision for me and he supported me all the at through. Good communication at all times. He kept me updated throughout the lockdown
Always treated very well and staff always friendly.
Dealt with the job in a friendly and business-like manner.
Completely satisfied with the service.
Gary Stewart was absolutely amazing throughout the pricess
Staff were excellent and kept me informed weekly on the progress of the manufacture of my car. Any queries I had were answered promptly and efficiently. Thank you Gary and Mark
Excellent customer service as always, from Gary Stewart!
In this pandemic it was very straightforward.
Availability of appointments, good covid protection, comfortable waiting area
Drama free service, good availability of a slot at fairly short notice.
Sales team have always been great.
Collected my car, (which in Covid times was a massive help to me as I am a shielder) & returned it by mid afternoon. The gentleman who collected and returned was very professional and friendly...couldn't fault the experience.
Chelsea really looked after me and made sure I had a courtesy car when my car had to stay in to be fixed.
Excellent customer service as always!
Great customer service - very helpful and professional.
Work carried out within 2 hrs while I waited in sin place
It couldn't have been any better given the circumstances (lockdown)
great efficient service as always, car ready within time specified
Service carried out, recommendations given, all on time, updates given whilst car was in the workshop
Car was ready for me to pick up.I had no waiting,it was there ready
Very helpful and efficient staff.
Smooth hassle free service.
Excellent customer service
Confident that the work is good
Got weekly updates on progress of build
Great customer service from Honor at the service desk and from James the mechanic doing the work.
Very organised and I liked the video of my car being inspected.