Gary was superb and made sure we had all the information we needed.

Here I am referring to the dealership as the Mini Centre? Service was excellent, delivery date was accurate and I received weekly updates in relation to where my car was in relation to production, delivery, etc.

Job well done, and complementryfree valet go Es down well

The whole experience from start to finish was fantastic!

Couldn't fault the service

Amazing service

We had great service from the sales representative, Gary Stewart. It was friendly and all the questions we had were answered promptly. Nothing was too much trouble. We were made to feel very special

outstanding service from sales person from start to finish

The garage supported us from start to finish. Arranged a test drive for us very quickly, gave us lots of information about the car/policies we were taking out.

Gary Stewart was brilliant from start to finish. He never pressured me when I was looking to buy my new mini and made the whole experience quite a joy. He is definitely a great asset to the mini Centre.

Easy process from start to finish

I was kept informed of delivery etc and was made to feel like a valued customer from start to finish

Picked mini countryman did not wait long at all before i revived it

Good service and an excellent sales rep in Gary Stewart

First class performance and customer service

They listened, delivered, kept me informed. Customer focussed.

Great service from Gary

Appointments were made and always on time. Detailed explanations on every aspect were given

The whole experience was great from start to finish! Especially on collection day the food and event were great

Excellent service

Great personal service from Stratstone. Very efficient. Kept up to date through out the whole sales process.

Felt very at ease and the salesman guided me the process with excellent communication throughout

Service was quick and straight forward.

All work done very quickly

Service was done quickly and efficiently

I always receive high levels of service and any issues with the car are quickly checked over and where possible fixed immediately. Staff are always very friendly and remember me each time too making me feel valued even if I'm not in the newest model

How fast my car was available at an excellent standard. Easy and affordable payments.

Simple process

Polite, informative and great experience

I feel that the team answered my questions and concerns and went the extra mile (no pun intended) and offered a courtesy valet.

Great service, it was the littlest things like fully cleaning my car, providing me with all the relevant info, and providing me with updates.

Staff and speed of service

Technician told me nail in tyre was repairable however when I took it to be repaired it wasnt.

Staff really knowledgeable, felt looked after as soon as I walked through the door, bought cars from a number of dealers in the past and this has been by far the best experience

Everything was great, from Tito's customer service to the rest of the staff at the mini centre. My dog Daphne very much approved of the dealership.

Because the staff make you feel Welcome and important as soon as you walk in the door from the girl That great's you To the receptionist who books your car in just very professional, I can buy a car anywhere it's The service is priceless.

As above

Everything was fully explained and good communication with Tito which made things go really smoothly.

Becky at Stratstone was great to deal with. This rating is no reflection on her. I was however informed by Mercedes Finance, with whom I had finance for my part ex car, that their outstanding finance was not redeemed...please call me to discuss

Your service and understanding is great

I have an issue with my mini and has not been resolved. I have been told road noise is the issue but i have an independent garage tell me it's the wheel bearing

Provided what we wanted, within the estimated time

I really could not fault this show room .

Staff are very helpful

Good customer service

The people I dealt with went out of their way to make sure everything was to my liking for the day.

Love my car

Great communication and given free use of courtesy car when mine wasn't ready in time

Love the car and customer service great. Nice people very friendly.

Your colleagues knew I was struggling with my mobility and did their best to get me my car in a timely manner