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Customer Reviews.

service

5

Efficient and friendly

16 October 2020

sales

5

Gary went out of his way to help, but not in a pushy way. He was knowledgable and listened to what I wanted from a new car. Sometimes I find dealerships try to push you in the direction they want you to go.

13 October 2020

sales

4

All was done professionally

12 October 2020

sales

5

Our salesman, listened to my requirements and tailored my new mini to suit my needs

12 October 2020

sales

5

I was kept in constant contact with the status of the process and any questions or concerns I had were dealt with efficiently and promptly. The car was delivered well within the expected time frame and exactly as ordered/expected.

12 October 2020

sales

4.5

Sales assistant cheerful helpful

10 October 2020

sales

5

I was kept updated via telephone and email and the collection was great, friendly and quick, especially during these trying times of corona virus

10 October 2020

sales

5

Friendly, honest and knowledgeable Gary from Silverlink Branch made the process as simple and stress free as possible.

10 October 2020

service

5

Kept informed throughout

10 October 2020

sales

5

Even in these strange times the experience was still magical & exciting thanks to the excellent staff especially Gary Stewart

09 October 2020

service

5

They were immensely helpful, communicative and aware of my needs

06 October 2020

sales

5

Gary, who sold me the car, delivered great customer service.

05 October 2020

sales

5

Paul, John and others made my experience a great one. It was a pleasure popping into the garage.

04 October 2020

sales

5

With the exception of a few minor queries which were quickly dealt with we found no issue with the service or the vehicle.

02 October 2020

sales

4

Very good personal service

02 October 2020

service

5

Effortless

30 September 2020

sales

5

Gary, our salesman was fantastic. He went to great lengths to make sure our whole experience was perfect

27 September 2020

service

5

efficient and polite

27 September 2020

sales

5

Stratstone were lovely and genuinely cared about my needs as a disabled lady. I was impressed from the start to ordering the car to the handover. Outstanding.

26 September 2020

sales

5

Paperwork all ready and explained offered products and overall good service

26 September 2020

sales

5

Kept well informed at all times. Even replied to my random messages on his (Gary) day off

26 September 2020

sales

5

Everything went very smoothly. All questions answered.

26 September 2020

service

5

I had my mini picked up and returned to the house without any problem and was completely satisfied

26 September 2020

service

5

Great friendly welcome and customer service. Fantastic Covid Secure processes in place to make everyone feel safe and at ease. Stratstone kept in touch throughout experience with regular updates on progress. Car was ready earlier than requested.

24 September 2020

sales

5

Great salesman attentative to my needs for the vehicle. Great comms.

24 September 2020

sales

5

Paul Martin was very friendly and helpful and dealt with the purchase very efficiently

24 September 2020

service

5

Everything fine

24 September 2020

service

5

Good staff team, courteous and helpful. They had my car ready at the time promised. Very good Covid security measures in place.

22 September 2020

service

5

All very helpful, John (Scottish man) I think his name is John, is very welcoming and extremely helpful

22 September 2020

sales

5

Kept me up to date throughout the process

19 September 2020

sales

5

My salesman was keen, friendly and got me my car quicker than I could have hoped

18 September 2020

sales

5

All went to plan, as promised.

18 September 2020

sales

5

Dealt with any questions, could contact dealer with anything, regular updates

18 September 2020

sales

5

Welcoming friendly staff. All aspects of cars, deals and finance clearly explained. No pressure from staff on purchase. Plenty of time to think and ask questions. Not kept waiting at agreed delivery/collection time.

18 September 2020

sales

5

Excellent service 10 out of 10

18 September 2020

service

5

Good service, all carried out with no fuss in these difficult times

18 September 2020

sales

5

Because of the COVID restrictions the experience was very different but still ok.

18 September 2020

sales

5

Very professional

18 September 2020

sales

5

The salesman Gary Stewart was exceptional in the purchase & handover of my new Mini he always gave us a warm welcome when we visited the showroom

18 September 2020

sales

5

Really pleased. Kept up to date throughout build process and I collected the car less than 24 hours after it was delivered.

18 September 2020

service

5

Excellent Covid arrangements, lovely, informative and helpful staff. Couldn't do anything better.

18 September 2020

sales

5

Salesman, Gary great personality v. reassuring when things went wrong that he would rectify things to my satisfaction. Tip top service every time. Can't praise him enough for resolving what could have been a huge issue. True professional always.

18 September 2020

sales

5

products, aftercare, and services brilliant.

18 September 2020

sales

5

Good service

18 September 2020

service

4

All fine

08 September 2020

service

5

Staff excellent

06 September 2020

service

5

Always receive a great service from front desk staff to service staff etc. Given current circumstances the safety measures in place were just what was needed in order to make me feel safe and protected.

01 September 2020

service

5

Very easy to book appointment, helpful staff, good pre-service communication

28 August 2020

service

5

Couldn't ask for more

27 August 2020

sales

5

Very professional