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Customer Reviews.

service

4

Fab

08 April 2021

service

4

COVID restrictions prevent me awarding a 5 star

08 April 2021

service

5

As always, very friendly and professional service and really appreciated Gary going the extra mile (literally!) by personally delivering my new car and driving my part ex away.

08 April 2021

service

5

great service from everyone

06 April 2021

sales

5

From start to finish and in every aspect of my purchase Gary Stewart has been positive, professional and helpful. Couldn't fault the service.

06 April 2021

sales

5

Fantastic communication throughout

05 April 2021

service

5

Could not fault the service. I had a small fault with my new mini and following a call it was booked in for the next day. Really lovely girl on the phone, dropping off and picking up service was easy and reassuring that all covid risks were covered.

05 April 2021

service

5

Very helpful and friendly staff on the phones, the person who collected the car and mechanic who sent the service video

04 April 2021

service

5

Staff were very helpful, easy to follow the covid restrictions that are in place.

03 April 2021

service

5

Always a pleaser doing business with mini personnel

02 April 2021

sales

5

Always kept up to date re purchase and delivery.

02 April 2021

sales

5

Gary is excellent every step of the way - makes you feel at ease and nothing is too much trouble for him

02 April 2021

sales

5

couldn't have been easier to buy

30 March 2021

sales

5

Regular updates and personal service and contact including videos of my car and instruction videos for pick up

30 March 2021

sales

5

Gary Stewart at Stratstone was very knowledgeable about my new mini and very professional throughout the experience. He answered my many questions quickly and thoroughly and was a pleasure to deal with.

29 March 2021

sales

5

They were very helpful and professional

28 March 2021

sales

5

I was updated regularly on the delivery date and processes surrounding purchase. Collection was arranged to suit me.

28 March 2021

sales

5

All queries answered promptly. Staff very helpful. Professional service.

27 March 2021

sales

5

carefully managed given the pandemic circumstances. E systems - continue to do this please

22 March 2021

service

5

A well run efficient experience.

21 March 2021

sales

4

See comments above

21 March 2021

service

5

I was very happy with the service provided. I think the feed back film is a nice touch to talk through the elements covered throughout.

20 March 2021

sales

5

Gary knew it was a big decision for me and he supported me all the at through. Good communication at all times. He kept me updated throughout the lockdown

20 March 2021

service

5

Always treated very well and staff always friendly.

16 March 2021

service

5

Dealt with the job in a friendly and business-like manner.

16 March 2021

sales

5

Completely satisfied with the service.

15 March 2021

sales

5

Gary Stewart was absolutely amazing throughout the pricess

14 March 2021

sales

5

Staff were excellent and kept me informed weekly on the progress of the manufacture of my car. Any queries I had were answered promptly and efficiently. Thank you Gary and Mark

12 March 2021

sales

5

Excellent customer service as always, from Gary Stewart!

12 March 2021

sales

5

In this pandemic it was very straightforward.

12 March 2021

service

4

Availability of appointments, good covid protection, comfortable waiting area

10 March 2021

service

5

Good

09 March 2021

service

5

Drama free service, good availability of a slot at fairly short notice.

09 March 2021

service

5

Sales team have always been great.

04 March 2021

service

5

Collected my car, (which in Covid times was a massive help to me as I am a shielder) & returned it by mid afternoon. The gentleman who collected and returned was very professional and friendly...couldn't fault the experience.

02 March 2021

service

5

Chelsea really looked after me and made sure I had a courtesy car when my car had to stay in to be fixed.

01 March 2021

service

5

Excellent customer service as always!

27 February 2021

service

5

Great customer service - very helpful and professional.

27 February 2021

service

5

Work carried out within 2 hrs while I waited in sin place

22 February 2021

sales

5

It couldn't have been any better given the circumstances (lockdown)

17 February 2021

service

5

great efficient service as always, car ready within time specified

15 February 2021

service

5

Service carried out, recommendations given, all on time, updates given whilst car was in the workshop

14 February 2021

service

5

Car was ready for me to pick up.I had no waiting,it was there ready

14 February 2021

service

5

Very helpful and efficient staff.

14 February 2021

service

5

Smooth hassle free service.

10 February 2021

service

5

Excellent customer service

10 February 2021

service

5

Confident that the work is good

10 February 2021

sales

5

Got weekly updates on progress of build

09 February 2021

service

5

Great customer service from Honor at the service desk and from James the mechanic doing the work.

08 February 2021

service

3.5

Very organised and I liked the video of my car being inspected.